Show Information

Attending a show? Here’s what you should know:

Entry Times: The box office and bootlegger bar open at 5pm. In general doors to the ballroom open at 7pm and most shows start at 8pm. Check your tickets for specific door times.

Bag / Item policy: No backpacks or bags larger than a purse may be taken into the Main Ballroom. All small bags and purses are subject to search. No weapons, pocket knives, or any similar items.

Food / Drink: No outside drinks may be taken into the Bootlegger Bar or the Main Ballroom. Since there is no food on site, outside food may be taken into the venue. Drinks from the Bootlegger Bar can be transported upstairs to the Main Ballroom. No glass. Drinks are also available for purchase from the Mezzanine bar during select shows.

Refund Policy: No refunds or exchanges on ticket purchases.

Main Ballroom Seating: Most of our shows are fully seated, but each ticket descriptions are available from each individual event. GA is General Admission, first come, first served. This may apply to a Seated OR a Standing ticket. RES Table is one Reserved seat at a table near the stage, unless otherwise noted. A Premium Balcony ticket, when available, grants access to our Balcony Lounge on the mezzanine. There are chairs and high-top tables available as well as couches and easy access to the mezzanine bar. We do not currently have room layouts or seating configurations due to our many versatile setups, but most of our shows have a limited amount of Reserved Table seating up front with General Admission theatre-style seating located behind.